Our Services


Insurance Claims

We deal directly with your insurance company.

Sand Damage

Wind Storms can be a terror on your paint. We can match your factory paint color.
 
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Contact Us

The Bumper Clinic
74869 Joni Drive
Palm Desert, CA 92260
(760) 674-8990
8 a.m. - 6 p.m.
Saturday appointments available
 
 

Frequently Asked Questions

Q: DO I NEED TO OBTAIN MORE THAN ONE ESTIMATE?

A: No, the state of California requires only one estimate by the shop of your choice. If insured, you are only responsible for your deductible.
Q: WILL MD AUTO COLLISION CONTACT MY INSURANCE COMPANY REGARDING MY CLAIM?

A: MD Auto Collision will handle processing the claim and communicating with the claims office for you. Since we are able to send the estimate, including pictures of your vehicle directly to their claims office, your insurance company will review our estimate and a written approval will be E-mailed to us usually within 48 hours. This will allow us to begin repairs on your vehicle, with your consent, as soon as we receive approval.
Q: WHAT IF ADDITIONAL DAMAGE IS FOUND ON MY VEHICLE AFTER REPAIRS HAVE BEGUN?

A: MD auto collision works directly with your insurance company to process your claim. If additional damage is found on your vehicle a supplemental is flied to your insurance company. MD auto collision will bill these costs directly to your insurance company ensuring that you are never put in a situation where you owe more than your deductible.
Q: WILL I NEED A CHECK FROM MY INSURANCE COMPANY WHEN I PICK UP MY VEHICLE?

A: Cash, Check or credit card payment for the amount of your deductible will be all that is needed to pick up your repaired vehicle. A Direction to Pay will be signed allowing MD auto Collision to bill your insurance company directly for the portion of the repair bill that they are responsible for. Payment will then be sent directly to us.
Q: I HAVE BEEN HIT BY ANOTHER PARTY; AND THEIR INSURANCE COMPANY HAS ACCEPTED RESPONSIBILITY FOR THE DAMAGE TO MY VEHICLE DO I NEED TO HAVE A CHECK BEFORE I CAN SCHEDULE REPAIRS?

A: After you set up the claim with your insurance company, all you need to do is provide MD auto Collision with your claim number. We will obtain approval to repair your vehicle and the check for the repairs will be sent directly to MD Auto Collision when repairs are completed. All you will have to do is sign a Direction to Pay form authorizing payment for the completed repairs.
Q: DO YOU WAIVE DEDUCTIBLES?

A: Deductibles cannot be waived. To waive a deductible means to prepare an estimate charging for work not performed. This is never done and is illegal.
Q: HOW LONG WILL MY CAR BE IN FOR REPAIR?

A: Many repairs can be completed in just one day.
Q: CAN YOU REPAIRE THE BUMPER INSTEAD OF REPLACING IT?

A: Yes in most cases the bumper can be professionally repaired. Our repair technology means you can save money by having your bumper repaired instead of replaced. This is often less than insurance deductible, giving you Exceptional Value.
Q: MY BUMPER HAS A HOLE IN IT, CAN IT BE REPAIRED?

A: Yes, We can even repair a hole in your bumper.
Q: HOW MUCH WILL IT COST?

A: Costs vary depending on the make and condition of the vehicle. Our pricing is modest and affordalbe.